Privacy Policy
Who we are
This Privacy Policy explains how Rivan Ventures Global ("we", "us", or "our") collects, uses, stores, and protects your personal data when you visit rivanventures.com or engage our services.
What data we collect
Information you provide
- Full name and business name
- Email address and phone number
- Business type, goals, and current systems
- Payment information, processed by third-party payment processors
- Communications sent via email, forms, or chat
Information collected automatically
- IP address, browser type, and device information
- Pages visited, time on site, and navigation paths
- Referring website or traffic source
- Cookie and tracking data — see our Cookies Policy
Information from third parties
- Lead data from advertising platforms, including Meta and Google
- Data passed through GoHighLevel CRM integrations
- Booking and calendar data from appointment scheduling tools
How we use your data
- To provide, manage, and deliver our services
- To communicate about your project or inquiry
- To send service updates, invoices, and project communications
- To send marketing communications, with your consent
- To improve our website and service offerings
- To comply with legal obligations under EU and Lithuanian law
- To prevent fraud and ensure security
Legal basis for processing
As a company registered in Lithuania and operating within the EU, we process your personal data under the following legal bases set out in the General Data Protection Regulation:
- Contract — processing necessary to fulfil our service agreement with you
- Legitimate interests — improving our services and communicating relevant updates
- Consent — for marketing emails and non-essential cookies, withdrawable at any time
- Legal obligation — where required under applicable EU or Lithuanian law
Data sharing & third parties
We do not sell your personal data. We may share data with trusted third-party providers who assist in delivering our services:
- GoHighLevel — our CRM, automation, and funnel platform
- Google — website analytics and advertising
- Meta — advertising and retargeting
- Payment processors — secure transaction handling
- Email service providers — transactional and marketing email
International transfers
Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
Data retention
- Client project data — duration of engagement plus three years
- Invoices and financial records — seven years, per Lithuanian legal requirement
- Marketing contact data — until you unsubscribe or request deletion
- Website analytics data — up to twenty-four months
Your rights under GDPR
- Right of access — a copy of the data we hold about you
- Right to rectification — correction of inaccurate data
- Right to erasure — deletion of your data
- Right to restriction — limiting how we process your data
- Right to portability — your data in a structured, machine-readable format
- Right to object — to processing based on legitimate interests
- Right to withdraw consent — at any time, without affecting prior processing
To exercise any of these rights, write to [email protected] with the subject line "GDPR Data Request." We respond within thirty days.
You may also lodge a complaint with the Lithuanian supervisory authority, the State Data Protection Inspectorate, at vdai.lrv.lt.
Children's privacy
Our services are not directed at individuals under eighteen years of age. We do not knowingly collect personal data from minors.
Updates to this policy
We may revise this Privacy Policy from time to time. Material changes are reflected in the "Last revised" date at the top of this page.
Girulių g. 5, LT-12124, Vilnius, Lithuania
[email protected] · +1 (251) 385-5945